371 South Main Street, Freeport, New York 11520, United States
Open 7 days a week, 9 a.m. – 9 p.m. EST · 24/7 chat & email support
Frequently Asked Questions
Please read our FAQ before sending us a message.
Free shipping within the USA. For all other countries, please contact our 24/7 customer service for a tailored shipping quote and available delivery options.
We accept all major credit cards (Visa, MasterCard, American Express), as well as secure payment options such as EPS, Klarna, Bank Transfer, Sofort/Trustly, Pay by Bank, Bancomat Pay, Riverty (Invoice), iDEAL, Bancontact, and Satispay. Manual bank transfer is also available on request.
Free shipping in the USA and fast worldwide delivery on request! Arrives in 1–7 days. Love it or return within 14 days.
Amazing customer service
Real experts, not robots. Speak directly with our senior staff by phone 7 days a week, 9 AM – 9 PM. 24/7 chat and email for fast, personalized service.
No Customs or Duty Fees!
No hidden fees! The price you see is the final price, including shipping and any applicable taxes. Smooth, hassle-free checkout for every order.
Completely secure shopping
All transactions are encrypted and processed through trusted payment providers. Your personal data is fully protected and never shared with third parties. Shop with confidence!
Order processing made simple
Once your order is placed, our team carefully prepares it for shipment. You’ll receive a confirmation email with tracking details. In the USA, enjoy free shipping; for international orders, we ship worldwide on request. Fast, secure, and hassle-free!
Invoice included with every order
Yes! Every purchase comes with a detailed invoice, sent to your email or included in the package. It includes all relevant information for your records and easy reference.
Send us an email
USA Customers: info@rugs.net (English, German, Persian)
Call, WhatsApp & Telegram: +1 855 576 7705
EU & Other Countries: office@teppichbazar.at (English, German, Persian)
Call, WhatsApp & Telegram: +43 660 444 4422
